11/1/2023 0 Comments How do i get in my icloud![]() Unfortunately you're not eligible for this subscription offer. Try checking if your Apple account is currently signed into your device. The system is unable to find your subscription receipt. Fortunately, we have compiled a list of troubleshooting tips. Unfortunately, errors can occur when attempting to purchase on the mobile app. I keep getting an error message when trying to purchase on the mobile App Make sure you follow the process to cancel your subscription and delete your account. You'll need to first cancel your subscription via Apple ID or Google Play account before deleting the app. I have deleted my app but I still get charged for ACG We've outlined the process to request refunds from Apple and Google for your convenience. Important: Apple requires cancellation 24-hours prior to the end of your billing period. You should have access to your paid subscription level until the end of the billing period. All payments made through your Apple ID account are controlled and managed by Apple or Google. Note: If you cancel your subscription and the remaining time on your subscription has expired, set up your subscription again (opens in new tab). Tap Payments and subscriptions in the menu.Tap your profile icon in the upper-right corner.Find your ACG subscription and unsubscribe or resubscribeįor more information, visit Apple's help pages (opens in new tab).How do I unsubscribe or re-subscribe to ACG on the app? ![]() If you're not sure how you purchased or if you purchased through other means, contact our Support team (opens email form). I have a billing issue, who do I talk to?įor any payment-related issues that occur via the Apple App Store or Google Play Store, contact Apple or Google support. ![]() You will be billed directly by the Apple App Store or Google Play Store, not by A Cloud Guru. Frequently Asked Questions Who am I billed by when I purchase through the Mobile App? Purchased a membership through the mobile App? We've got your questions covered below. ![]()
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